Frequently Asked Questions
Everything you need to know about shopping at Zirozi
What kind of warranty comes with my electronics?
All products purchased from Zirozi come with a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions.
How long does shipping take for tech gadgets?
We offer expedited shipping on all orders. Domestic delivery typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy for opened items?
We accept returns within 30 days of purchase. However, electronic items must be returned in their original packaging with all accessories included to be eligible for a full refund.
Are your products brand new or refurbished?
Zirozi exclusively sells brand new, factory-sealed electronics. We do not sell refurbished or used items unless explicitly stated in a specific 'Outlet' section.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and secure cryptocurrency payments for select tech categories.
How can I track my order status?
Once your order is processed, you will receive an email with a tracking number and a link to our real-time tracking portal to monitor your shipment's progress.